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Order Form
Item
Description
Amount
Price Per Item
1
Book: Critical SHIFT: The Future
of Quality in Organizational Performance
$24.00
2
Workbook: Eight Stage Approach for
Developing a Current Reliable Method
$25.00
3
Workbook: Eight Stage Approach for
Continual Improvement
$25.00
4
Workbook: Eight Stage Approach for
Innovation
$25.00
5
Workbook: Tools for Process Management
$25.00
6
Workbook: How to Identify the Titles
of Work Processes-A Coach's Guide
$8.00
7
Videotape: The Keys to Cultivating
Enterprise-wide Change (September, 2000)
$75.00
8
Videotape: How the Q Lost Its Tail:
The SHIFT From TQM to Total Organizational Management (October,
1999)
$75.00
9
Videotape: Improving Organizational
Performance in the Workplace of the Future (May, 1999)
$75.00
SUBTOTAL
$
Please add SHIPPING**
$
Wisconsin State
Residents Only: TAX (5.5%)
$
TOTAL (TO BE INVOICED)
$
**SHIPPING AND HANDLING (U.S. POSTAL
SERVICE, PRIORITY MAIL)
1 item:
$4.00
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us for shipping fees outside the U.S. and
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